Privacy Policy

01

Information We Collect

We collect information to provide you with a seamless, tailor-made travel experience. This includes:

• Personal Identifiers

  Name, email address, phone number, nationality, and contact details provided when you fill out an inquiry or booking form.

• Travel Customization Data

  Passport details, flight arrival/departure times, dietary preferences, physical mobility requirements, and specific travel interests to shape your itinerary.

• Payment Details

  Secure transaction details necessary to process deposits and final payments (we do not store full credit card numbers on our servers).

02

How We Use Your Information

We use the gathered information exclusively to execute your travel plans and manage our relationship with you:

• To design, quote, and confirm your bespoke travel itineraries.

• To secure reservations with third-party service providers (hotels, transport, local guides, and national park permits).

• To communicate critical updates regarding your upcoming trip, or respond to your customer service requests.

• To improve our website functionality, gallery features, and overall digital user experience.

03

Sharing & Disclosing Information

We do not sell, trade, or rent your personal information to third parties. We only share relevant details with trusted partners essential to fulfilling your travel arrangements:

• Boutique hotels, villas, and resorts, to manage your check-in and stay preferences.

• Local transport providers, drivers, and specialized guides, to ensure your safety and transit.

• Regulatory or legal authorities, if required by the laws of Sri Lanka.

04

Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. Your sensitive data (such as passport copies and payment confirmations) is transmitted via Secure Socket Layer (SSL) technology and encrypted within our secure databases, accessible only by authorized personnel bound by strict confidentiality rules.

05

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand your preferences based on previous or current site activity (such as pages visited or styles viewed), allowing us to provide improved site tools and tailored content in the future. You can choose to turn off cookies through your browser settings if you prefer.

06

Your Rights

You hold the right to access, update, correct, or request the deletion of the personal data we hold about you at any time. If you wish to review or amend any information you have shared with us, please contact us directly via our official email.